General Education

This episode will help improve face-to-face communication skills through effective body language and assertiveness.

This video covers essential workplace writing skills, including structuring and formatting reports and using email effectively

This video covers business telephone skills including phone greetings, general phone skills and how to close a phone call.

This program is all about limiting the potential stressors at work that can lead to damaging stress.

This video demonstrates how to prioritise tasks and manage time and interruptions and other helpful time management skills.

We all know you can't manage without meetings and with the impact of technology; many more of them take place online. So how do you run an efficient, effective and productive virtual meeting? The ability to run a good meeting is not a gift, it's a technique. In fact, it is a technique with key elements that apply to face-to-face and virtual meetings.